We are currently fully booked with consignment appointments and have removed the booking calendar until we are ready to accept appointments again.

Please watch our instagram for announcements as to when more appointment slots will be released.

Thank you for your patience!

Please note, we no longer accept emails to book appointments for clothing items. THANK YOU! 

 If you're looking to consign home goods, please visit our Preloved Home page for details


Please note that we try to offer our customers the best quality, style and price for second-hand clothing. We are a curated consignment shop. Your items must meet the following guidelines or they will NOT be considered for consignment: 

  • must be TRANSITIONAL/SPRING items 
  • must be cleaned, steamed, free of stains, smells and dry-cleaned if necessary
  • must be free of holes, and free of visible wear and tear
  • must meet current fashion trends 
  • we accept ALL sizing

Here are a list of brands that are PREFERRED, and that are guaranteed to be considered for consignment: 

  • All designer brands
  • Aritzia brands
  • Zara
  • Lululemon
  • Oak + Fort
  • Frank and Oak
  • Everlane
  • Evernew
  • Levi's
  • TopShop
  • Asos
  • Free People
  • Mackage
  • Swimwear brands

Here are a list of brands that we will not accept:

  • Reitmans
  • Ricki's
  • Sirens/Stitches/Urban Planet
  • Suzy Sheir
  • Laura
  • Silver
  • True Religion
  • Banana Republic
  • Dynamite

We do not accept tailored work wear - ie. suit sets, tailored blouses, pencil skirts (unless items fall under our preferred brand list).  We do not accept low rise jeans. We are VERY selective with footwear, and denim. We are less likely to accept any jeans for Spring and more likely to only accept jean shorts.



We take items in on a consignment basis. Payouts are completed once per month, after items are sold. The consignor receives a percentage of each item sold. If items are not sold, they will automatically be donated to a local charity. If the consignor does not wish to donate their unsold items, it is up to the consignor's discretion to pick up the items within 60 days of the agreement being signed. If the items are not picked up within 60 days, the items will automatically become the property of Preloved Ottawa.


The consignor receives 40% of the sale price for each item under $100, and 50% for each item over $100.