Shipping & Return Policy

Shipping
Enjoy flat rate shipping of $10 within Canada.

Local Pick Up

If you live in Ottawa, ON, you may choose to opt out of shipping and pick up your item in store at 455 Churchill Avenue North.  Simply select local pick up at check out!

Please note that a 24 hr grace period is required for in store pick ups and that all return policies apply.

Return Policy
All items purchased through PreLoved are final sale.

We choose not to accept returns given that once an item has sold, the consignor receives payment for that item. If you are unsatisfied with your purchase, you may consign the item through us! Please visit our 'Consign' page for details.
We thank-you in advance for your understanding!